For business
Contact center
Software for teams that answer lots of calls or chats: queues, routing, recording, reporting and AI assistants.
What's included
- Skills-based routing
- Recording and coaching
- Voice, chat, text and email in one place
- AI transcription and summaries
Network impact
Agents use about as much bandwidth as phone calls. Reliability and failover matter most.
Add this to your internet quote on the results step of the business planner.
Questions people ask
Can agents work from home?
Yes. Cloud contact centers only need a stable connection and a headset.
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