Cable
Unplug the modem and router. Count to 60. Plug the modem in and wait for steady lights (a few minutes), then plug in the router.
Fiber
Unplug the router, then the fiber box's power. Wait a minute. Power the fiber box first, wait for a steady light, then the router. Don't touch or bend the thin fiber cord.
5G home internet
Unplug the gateway for a minute and plug it back in. If it's slow, try a window facing the nearest tower. The app shows signal bars.
Starlink
Reboot from the Starlink app, or unplug the power supply for a minute. The app also flags outages and obstructions.
Mesh WiFi
After the internet equipment is back, restart the main mesh unit, then the others.
Business networks
Outside in: modem or fiber box, firewall or router, switches, then access points. Confirm failover switched over if you have a backup line.
Keep it from happening
- Battery backup for the modem and router
- Keep gear out of hot garages and closed cabinets
- Replace routers older than about five years
Amazon links are affiliate links. As an Amazon Associate, we earn from qualifying purchases.
Questions people ask
Should I press the reset button?
No. Unplugging restarts the equipment. The reset button erases your settings.
Shopping for business internet in Riverside?
Send one request. SoCal Technology Advisors, an independent advisor serving the Inland Empire, gathers quotes from fiber, cable, wireless and dedicated-internet carriers and lays them out side by side.
- No fee: carriers pay the advisor, not you
- Free review of your current bill
- A backup-line option in every quote
- One contact from install day onward